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Lateral Communications Dispatcher - Redmond, WA (ID: 292799)

Title Lateral Communications Dispatcher
Type Emergency Communications
Date Posted January 2, 2018
City / Organization Redmond, WA
Website Click Here for the Position Listing
Email Contact
Description


More than anything, our people make us great. Our people bring unique skills and qualities to the table, embrace the values of integrity, accountability and commitment to service--and love working collaboratively to take our City to even greater heights.
 
Qualified Lateral Emergency Communications Dispatcher candidates have experience taking 911 calls, managing a public safety two-way radio system, and understand the work goes beyond taking calls, this position saves lives. 
 
Essential Functions:
The following are some of the position responsibilities; please click here to see the complete classification description.

  • Answers emergency and non-emergency calls for service and simultaneously enters this information into the computer using a Computer Aided Dispatch (CAD) System
  • Calms, negotiates, advises and provides instructions to callers to obtain accurate and essential information necessary to establish priority and initiate a timely response to emergency calls while providing excellent customer service
  • Dispatch police units as appropriate via a trunked radio system; anticipate problems and respond to units as necessary
  • Continually updates information as it is received, enters into computer and updates units as to new information or instructions including follow up and updated status of calls
  • Experience handling multiple calls at a time and prioritizing them

Job Post Expiration Date   February 3, 2018

    All jobs posted are considered open until filled and may close at anytime except as stated in the Job Description. .