J O B    V A C A N C Y    P O S T I N G

COMMUNICATIONS SPECIALIST

Posting No:                  23-011

Posting Dates:             Open Date:       05/04/2023                    Close Date:       Until filled

Brief Description of the Job:

Receives and dispatches emergency calls to the proper fire or police emergency units. Assists citizens with non-emergency calls and may enter and confirm warrants, stolen articles and missing persons.  JOB REQUIRES SHIFT WORK, INCLUDING WEEKENDS, DEEP NIGHTS, HOLIDAYS, ETC. SHIFTS ARE ASSIGNED BY SENIORITY IN DEPARTMENT.

Education, Certification and Experience Requirements:

High school diploma, GED, or equivalency.  No previous experience is required.  Valid Texas Operator Driver’s License. Preferred: Have or be able to obtain Public Safety Dispatcher Certification and TCIS-NCIC/TLETS-NLETS/Enhanced 911 Certification.

Essential Functions:

1. Receives calls on a variety of phone lines to include public service phone lines, administrative line and the Emergency 911 system.
2. Contacts and dispatches the correct agency.  Provides responding agency with the available information to ensure personnel have information needed to respond appropriately and to ensure officer safety.
3. Works to keep caller calm. Contacts wrecker services and utility companies as needed.
4. Logs incoming calls and dispatch information into an automated system. Enters information pertinent to incoming calls, responding agency personnel, etc.
5. Maintains records of calls and dispatching activities. Validates entries in data banks for accuracy and complete information.
6. Monitors a variety of radio frequencies for the purpose of communicating with law enforcement, animal control and other emergency services providers.
7. Performs various administrative support activities such as entering, processing, updating and retrieving information from databases; maintaining warrant lists, etc.

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FLSA:   Non-exempt                  Hours:  Shift Work         Salary Range:    $43,000-$48,000 annually

NOTE:  To be considered for this position, you must complete and submit a City of Decatur Employment Application between the job posting dates.

The City of Decatur does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

AN EQUAL OPPORTUNITY EMPLOYER