JOB SUMMARY:

Under general supervision, perform all duties necessary for the successful operation of Master Control in the Detention Unit. Must be available to work on any shift as required for scheduling by supervision. Perform other related duties as required.

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ESSENTIAL JOB FUNCTIONS:

• Prepare bond and fine receipts.

• Monitor video surveillance equipment for prisoner status and behavior.

• Monitor Public Safety Campus and other City building security cameras and report any suspicious persons/activity to a supervisor.

• Physically search prisoners.

• Facilitate prisoner visitations with relatives and legal counsel.

• Operate cell doors to manage and facilitate prisoner and employee movement.

• Assist in preparing appropriate documentation to ensure the timely transfer of prisoners.

• Collect, accurately count money, and make change.

• Answer and place telephone calls related to prisoner status and transfer requests.

• Proficiently operate all equipment in Master Control, including video and audio equipment, computer terminal, multi-line telephone, cell door locks, personal alarms, two-way radio, emergency breathing apparatus, AED, calculator, and other related equipment as required.

• Attend/testify in all criminal and civil courts when summoned.

• Attend training schools/seminars and other City related events, which may require travel (occasionally overnight).

• Climb, kneel, bend, crawl and/or stoop to perform physical searches of the Detention facility.

• Stand for extended periods of time in a confined space to process prisoners.

• Remove supplies from overhead storage cabinets.

• Drag and/or carry prisoner or employee with minimum weight of 168 pounds a minimum of 20 yards, in the event of injury or fire.

• Communicate courteously, effectively, and clearly, in English, verbally and in writing, with other city employees, officials, and the public.

• Perform basic mathematical functions.

• Maintain various paper and computer files.

• Accurately read and record information.

• Assist the public and Departmental personnel with requests by telephone, in written communications, and in person, at a service window.

• Must not pose a threat to the health or safety of self or others.

• Drive City vehicle to conduct City business.

• Perform other related duties as required.

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REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSE:

High school diploma or G.E.D. required. Valid Texas Driver's License, Class C or above, required. ==========================================================================

EXPERIENCE, TRAINING, KNOWLEDGE AND SKILLS:

Must be able to pass: a background check on previous employment; motor vehicle record check; preemployment examinations including written and oral exams; physical agility test; drug screening; polygraph examination; and post-offer physical and psychological medical examinations. Must be able to make correct decisions in stressful situations; have the ability to think clearly and act effectively in emergency situations; must possess good interpersonal skills, written communication skills, reading comprehension skills and ability to memorize and understand oral/written information and ability to perform basic numerical calculations.