Case Manager (Community Support Team - Housing) (Bilingual Spanish) - Clackamas County, OR

Title: Case Manager (Community Support Team - Housing) (Bilingual Spanish)
Type: Public Housing
Date Posted: December 16, 2022
Organization: Clackamas County, OR
Website: Click here for more information or to apply


Case Manager (Community Support Team - Housing) (Bilingual Spanish)


Job ID: 106577


Location: Oregon City, Oregon


Full/Part Time: Full Time






Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:


• Service

• Professionalism

• Integrity

• Respect

• Individual accountability

• Trust


By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve.


That's the Clackamas County SPIRIT.


Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.

We encourage applicants of diverse backgrounds and lived experience to apply.




This Job Posting has been extended. The job will be open until filled, with the next application review date scheduled for Monday, December 5, 2022.




Clackamas County is committed to offering a high-quality benefits package to support employees and their families.


Annual Pay Range: $51,451.97 - $64,832.46


Hourly Pay Range: $26.385626 - $33.247415


• Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

• Bilingual required positions receive an additional 5% compensation


In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions. Most benefits, including Medical & Dental, start the first of the month after date of hire:


Generous paid time off package, including:


• 12 hours of vacation accrued per month

• 8 hours of sick accrued per month

• 10 paid holidays

• 1 personal day per year


Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)


• PERS/OPSRP Pension Program is funded by Clackamas County and provides a lifetime pension to eligible participants, this includes the County picking up the 6% employee retirement contribution!

• OPSRP members get vested after five years of contributions or when they reach age 65

• The 457(b) Deferred Compensation Plan provides a resource for retirement savings in addition to your PERS/OPSRP benefits. You can contribute a fixed dollar amount or percentage with each paycheck; a County-paid contribution is included for certain groups.


Other Benefits:


• Choice of Medical Plans that include chiropractic coverage, alternative care, vision and prescription drug coverage

• Choice of Dental Plans

• Robust EAP and wellness programs, including gym discounts and wellness education classes

• Longevity pay

• A variety of additional optional benefits


This is a full time County position represented by the Employees' Association.




Clackamas County Health Centers - Behavioral Health Clinics is looking for Case Managers to work as part of the Community Support Team at the Stewart Community Center, located on the Red Soils Campus at Oregon City. We have one regular position and one bilingual required (Spanish/English) position to fill. The Case Managers will support and assist clients and families to obtain, maintain, and retain housing.


We are looking for energetic, resourceful, and empathic individuals who work well independently and as part of a team. The Case Manager in these positions must be very skillful in interacting and engaging with a diverse client base while maintaining professionalism in a stressful environment. The positions will include in-home visits and transporting individuals as part of a service delivery model.


The Case Managers will serve as a liaison between Health Centers and Housing Divisions while working with individuals and families to ensure long-term housing sustainability. Case management focus may include housing navigation, placement, maintenance and stability including paying rent, interacting positively with landlords and neighbors, managing behaviors that may accompany mental illness or substance use so they don't interfere with success in housing, developing crisis plans, connecting with appropriate community resources, and supporting clients' individual housing & health care goals. The Case Managers will provide skills training, case management, care coordination, & medication training.


Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county.


Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience.


Required Minimum Qualifications/ Transferrable Skills:*


Per the Oregon Health Authority, ( &, this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.


• Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO)


A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee:


(a) Bachelor's degree in a behavioral sciences field; or


(b) A combination of at least three years relevant work, education, training or experience.


Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP.


• Bilingual skills (Spanish/English)

• Experience providing case management services or comparable function, working with homeless and/or low income populations

• Experience in assessing client needs and developing treatment plans

• In-depth knowledge, demonstrated by education, training and/or working experience, of homeless education programs, domestic violence, mental and emotional health issues including addiction, criminal justice involvement, short and long-term effects of poverty, oppression and homelessness on homeless adults and families with children

• Excellent interpersonal communication skills

• Demonstrated commitment and experience advancing equity and diversity in a workplace or community setting

• Must pass a post-offer, pre-employment drug test.

• Must pass a criminal history check which may include national or state fingerprint records check

• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment.


Preferred Special Qualifications/ Transferrable Skills:*


• Experience working with adults with severe and persistent (SPMI) and/or substance use disorder diagnosis

• Experience with Electronic Health Records

• Experience with Medicaid billing


*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.




• Works with clients to develop individualized housing plans; assists clients with housing applications, completes supportive and subsidized housing paperwork, assists with navigating housing options and placement, including advocating for clients with prospective landlords. Monitors and evaluates each person's progression through their housing and Behavioral Health (BH) plan; develops corrective action revisions to the plan as needed.

• Provides case management, skills training, and care coordination services for individuals/families who receiving BH & housing supports; develops and coordinates resources to provide clients and potential clients with needed services; community outreach and coordination with service providers. Utilize agency approved Evidence Based Practices and outcome measures identified by CCBHC to monitor client progress in their recovery.

• Coordinates with health care providers, social service personnel, and other agencies to obtain housing supports and services; provides information and referral services to clients and families; advocates for individuals/families with other agencies for services. Identifies and collaborates across programs and organizations to serve the housing needs of the community.

• Determines housing, health, & social service needs of clients; interviews applicants, recipients, relatives, guardians, care providers, and other involved parties; conducts comprehensive needs assessments, including psychosocial, financial, and physical factors; evaluates functional impairment of clients. Make mandatory reports as defined by state law and agency policy.




This position works 40 hours during a standard workweek of Monday through Friday.


Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.




Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.




Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.


We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.


Health Centers is a Division of the




Clackamas County only accepts online applications.


Help With Your Application:


If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).






Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.




Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.


If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.




E.D. Barnett-Herro, Recruiter


To apply, visit


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Job Post Expiration Date December 16, 2023

  All jobs are considered open until filled, unless otherwise posted.