Customer Service Representative (Part -Time) - R16038 - Sarasota County Government , FL

Title: Customer Service Representative (Part -Time) - R16038
Type: Library
Date Posted: March 7, 2023
Organization: Sarasota County Government , FL
Website: Click here for more information or to apply


Description:


Join our library team as a part-time Customer Service Representative at the Fruitville Public Library which is conveniently located right off of I-75. It's in the middle of a rapidly growing community and less than 5 minutes away from the beautiful Celery Fields preserve. You get to play a key role in supporting, library programs/projects, supporting the team and management, and providing customer service. Come and apply today and be in an environment that you love!

 

Job Description:

Customer Service

  • Provides assistance at all library service locations and stations and communicates policies and procedures to users.

  • Represents Sarasota County to library users, assists users in locating, selecting, and using resources, and assists users in use the of library equipment and technology.

  • May participate in planning, presentation, and evaluation of library-sponsored programs and set up materials, and equipment as needed.

 

Collection Development/Maintenance

  • Sorts and shelves materials; maintains an orderly arrangement of materials; and monitors physthe ical condition of materials.

 

 Staff Development

  • Participates in cross-training in other sections and aids in cross-training in their section.

  • Participates in opportunities for continuing professional development.

  • Assists volunteers, as needed.

 

 

Work Hours: Part-Time, 20 Hours Per Week

Employees may be reassigned to a different work location (other than the original assignment) within the library system to meet changing service needs. Expected to participate in all hours of operation including daytime, evening, and weekend hours (8:00 a.m. - 8:00 p.m.), as well as hours at other locations.

Work shifts include:

  • 8:30 a.m. – 5:00 p.m.

  • 9:30 a.m. – 6:00 p.m.

  • 11:30 a.m. – 8:00 p.m. 

  • You will be expected to work at least one night a week and be a part of the Saturday rotations.

 

 

About You

Minimum Qualifications:

  • High School Diploma or equivalent education.

  • Valid Florida Driver's License at time of hire.  

 

Preferred Qualifications:

  • One year of experience in a clerical or customer service environment.

  • Working knowledge of computer software dealing with the public response.

 

 

Subject to Passing Substance Screening:  This position is subject to passing a pre-employment substance screening.  An applicant who fails to pass a required drug screening test shall be disqualified from employment in any class for a period of five (5) years.

 

 

 

About Everything Else

Pay: $15.45 - $18.75

 

Benefits:

  • Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! 
  • For more information about employee benefits, please click this link or visit SCGov.net for additional information.
  • Utilize our award-winning wellness program including free gyms and classes at multiple Sarasota County Government locations. 
  • Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)​​

 

A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.

 

Diversity, equity and inclusion (DE&I) are the keys to serving, representing and understanding our community. We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different and are committed to creating a culture of understanding and respect where our employees realize that we are stronger together. 

 

Our vision is to have a diverse, equitable and inclusive workplace that attracts, develops, retains and engages a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally. 

 

Sarasota County Government promotes diversity and inclusion in its workforce and does not discriminate on the basis of race, color, gender identity or expression, genetic information, religion, national origin, marital status, age or disability. A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.

 

Government employers are drug-free and tobacco-free environments, EEO/AA/ADA employers, and they prohibit discrimination in all services, programs or activities.

 

Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.


Job Post Expiration Date March 31, 2023

  All jobs are considered open until filled, unless otherwise posted.