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Telecommunications Specialist - City of Kerrville, TX (ID: 278612)

Title Telecommunications Specialist
Type Emergency Communications
Date Posted 2017-06-14
City / Organization City of Kerrville, TX
Website Click Here for the Position Listing
Email Contact

Job Summary:
Receive incoming emergency 911 calls and dispatch appropriate emergency equipment and personnel. Input information into the computer and perform research as requested. Monitor radio channels. Provide accurate and appropriate information as needed.

Principle Duties and Responsibilities: This information is intended to be descriptive of the principle duties and responsibilities of the position. The following examples do not identify all duties performed by any single incumbent.
1. Receive and process emergency 911 calls by answering incoming calls, gathering information, dispatching appropriate emergency equipment and personnel, and remain on the line as necessary to offer appropriate responses and information. Provide accurate and appropriate information as needed.
2. Input information into the computer by logging all radio traffic and calls for service and generating short reports.
3. Perform research by using TLETS and other computers to retrieve information requested by officers.
4. Perform other duties as may be assigned.

Physical and Environmental Conditions:
Duties are generally performed in an office setting. Some light work requiring occasional lifting objects up to 20 pounds to move object. Must be able to sit for long periods of time. Work may also require stooping, kneeling, crouching, bending, standing, walking, pushing, and pulling.

Education, Certification, and Experience:
• Possession of a High School Diploma or equivalent.
• Possession of a valid Texas Class C driver’s license.
• Possession of a valid TCIC/NCIC Certification, or obtain within six months of date of hire.
• Possession of a valid TLETS/NLETS Communication Certification, or obtain within one year of date of hire.
• One-year experience as a police/fire/EMS dispatcher, communications specialist, or any comparable position preferred.

Required Knowledge, Skills and Abilities:
• Type a minimum of 50 words per minute.
• Ability to work calmly in stressful situations.
• Ability to give and receive messages via telecommunications equipment clearly and effectively, and use sound judgment.
• Ability to obtain required certification.
• Ability to work assigned shift, including nights, weekends and holidays.
• Ability to maintain regular and predictable attendance.

Machines, Tools, Equipment and Work Aides:
• Computer and related software, TLETS computer, radio equipment, telephone, fax, copier, printer.

Special Requirements:
• Telecommunications Specialist work weekends, nights, holidays and emergencies.
• Must obtain TCIC/NCIC certification within six months of employment.
• Must obtain TLETS/NLETS certification within one year of employment.

$17.31 hour
Excellent benefits
Open Until Filled

Human Resources
701 Main Street
Kerrville, TX 78028
Phone 830-258-1505
Fax 830-792-8346

The City of Kerrville is an Equal Opportunity Employer of Qualified Individuals. A City of Kerrville application is required. Resumes are considered additional information, and accepted with a completed City application. Applications may be downloaded from the City of Kerrville website, Employment Opportunities, or obtained at Kerrville City Hall.

Job Post Expiration Date   August 31, 2018

    All jobs posted are considered open until filled and may close at anytime except as stated in the Job Description. .