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Dispatcher - City of Odessa, TX (ID: 284348)
|Type||Administrative and General Services Management|
|City / Organization||City of Odessa, TX|
|Website||Click Here for the Position Listing|
Position Summary: Dispatcher (I) performs a full range of telephone operational duties in a 24-hour facility: Receives and records emergency and routine business calls; process and prioritize incoming calls for police, fire, and EMS assistance.
Scope of Responsibility: Translate information to the appropriate codes. Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes. Perform crisis communication, emergency medical, fire and police dispatch services. Ask scripted, vital questions and pre-arrival instructions for emergency medical, fire and police calls.
Education: High school diploma or G.E.D. certification. A valid Texas driver's license with a driving record that meets City guidelines.
Certification/License: A valid Texas driver's license. Must successfully complete the Public Safety Communications Training Program, inclusive of classroom and on the job training. Must receive the following certification and license within the first year of employment; TCOLE Basic Telecommunication Certification; TCIC/NCIC Basic Certification; TLETS Basic Certification; Emergency Medical, Fire and Police Dispatch Certification; TCOLE Operator's license.
Knowledge, Skills, and Abilities:
Knowledge: Comprehension to read and understand manuals in order to record work activities, keep records and work with computers; Knowledge to develop and complete written reports; Familiarity of computers to the extent of navigating through computer formats.
Skill test: Typing test with 30 wpm with 7 or less errors.
Schedule: Work rotating shifts, holidays and weekends; work on an on-call basis, work overtime, work irregular duty assignments; rotating days off.
Special notice: Candidantes must successfully pass a personal background investigation, polygraph, medical physical, drug screen, hearing test, psychiatric examination and oral interview. Attend educational sessions as required; travel out of town for one day or more; Maintains proficiency and training requirements of a Telecommunications Operator. Must conform to department grooming standards.
Special Notices to Applicants: A typing test with a minimum score of 30 wpm with 7 errors or less required.
It is the responsibility of the applicant to schedule the required skills test. All testing is done at the Texas Workforce Network, 2626 JBS Parkway, Odessa, Texas. 432-367-3332