Under the direct supervision of the Water Production Department Lead Operator, providing potable water in sufficient amounts to meet the needs of the public. Provide citizens with the best customer service possible, demonstrating concern for each request for service and assistance.

1. Operates pumping and treatment facilities; monitors water consumption and pumpage, responds to changes as needed. Uses computer, fax machine, telephone, copier and other equipment as necessary.
2. Records pump/motor and meter readings on daily log sheets, completes schedules and records information on proper forms; writes daily reports.
3. Answers telephone for after-hours and emergency calls and dispatches calls to standby crews as needed.
4. Work well with the public and co-workers at all times. Communicates effectively and courteously with the public and other City employees in person, by radio, in writing and by telephone. Follow a chain of command, receptive to instruction and supervision. Adapts to changing procedures and special assignments.
5. Monitors chlorine residuals in distribution system and water storage tanks.
6. Monitors and performs security checks at all water pumping and storage facilities. Notifies Superiors of any breech of security.
7. Occasionally assists in maintenance and repair of equipment and facilities.
8. This position is subject to callouts during emergencies and must respond when contacted. Must also work shifts other than primary shift when the need arises.
9. Occasionally lifts and carries up to 50 pounds, occasionally assists in lifting or moving items weighing up to 100 pounds, rolls chlorine cylinders up to 300 pounds, moves by chain hoist 1 ton chlorine cylinders; occasionally uses ladders, climbs, kneels, squats, twists and stoops while monitoring, recording or assisting in maintenance; occasionally works in confined spaces; routinely works indoors, occasionally works outdoors in extreme heat and cold temperature swings and inclement weather; exposed to loud noises, mechanical, electrical, chemical, odor and dust hazards. Uses SCBA and other safety equipment; Follows established safety procedures and practices.
10. Performs other duties as assigned.

Necessary Skills/Abilities: Good customer service skills; Ability to work with other employees as a team.

Preferred Skills/Experience: Mechanical aptitude; Class “C” or Higher Ground Water Operator Certificate; accredited water courses; computer experience in Microsoft Excel; knowledge of computer based SCADA operating system; office/building cleaning and maintenance.