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Emergency Dispatcher - New Braunfels, TX (ID: 344049) |
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Title | Emergency Dispatcher |
Type | Emergency Communications |
Date Posted | 2019-11-07 |
City / Organization | New Braunfels, TX |
Website | Click Here for the Position Listing |
Description | GENERAL PURPOSE: Under general supervision, responds to emergency and non-emergency calls for law enforcement, fire and emergency services; identifies and dispatches appropriate public safety units, and gathers and relays critical information.
PRIMARY DUTIES AND RESPONSIBILITIES: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
MINIMUM QUALIFICATIONS:
Education and Experience: High school diploma or GED, AND one year of customer service experience, preferably in a high volume call center; OR an equivalent combination of education and experience. Experience with Spillman CAD/RMS preferred. Must be able to pass a typing test with a minimum of 22 words per minute. Some college education is preferred. Must be able to read, speak, and write English fluently.
Other Requirements: This position requires maintaining absolute confidentiality of all records and information. Therefore, you will be required to submit to a pre-employment polygraph examination as part of the pre-employment screening process.
Required Licenses or Certifications:
Starting minimum salary range is $17.51 - $21.01 per hour based on experience and qualifications. Benefits include Texas Municipal Retirement System; paid vacation and sick leave accrual; medical, dental, vision, and life insurance. EOE |