The Capital Area Council of Governments, CAPCOG, is an organization of city and county governments in the 10-county region surrounding the Austin metro area created to foster collaboration at the regional level and promote economy and efficiency in the coordinated development of the region. Area Agency on Aging of the Capital Area (AAACAP), a division within CAPCOG, provides quality services to support the health, safety, and well-being of older individuals in the 10-county Capital Area through a variety of programs and activities.

Area Agency on Aging of the Capital Area (AAACAP), a division within CAPCOG, is seeking candidates to be an active part of their team as an Ombudsman. This position mediates difficult situations of individuals and/or their families in long-term care facilities, primarily regarding residents’ rights, and assists them in resolution of those situations.  Work involves collecting, investigating, preparing, reviewing, and documenting case data.  Frequent travel throughout the region is required.  Must have valid driver license, dependable transportation for travel within the 10-county region, and proof of vehicle insurance. Must pass a background check processed by the Texas Health and Human Services. Must be able to obtain Certified Ombudsman status within three months of hire date.

Visit https://www.capcog.org/resources/employment-opportunities/ for a complete job description, CAPCOG application, and submission information.
Application closing date: until filled.

Applicants must pass a background check processed by the Texas Health and Human Services, must be able to obtain Certified Ombudsman status within three months of hire, and frequent travel throughout the region is required.  Applicant must have valid driver license, dependable transportation for travel within the CAPCOG 10-county region, and proof of vehicle insurance.
Salary Range: $18.15 to $20.44 hourly

Employee Benefits:

Employee medical, dental, & vision — paid for by CAPCOG

Employee Basic Life, AD&D, & LTD — paid for by CAPCOG

Health Reimbursement Arrangement (HRA) account — employer funded

Healthcare and Dependent Care Section 125 Flexible Spending Accounts (FSA)

Retirement plan with generous employer contributions

Twelve paid holidays — including one personal & one optional holiday

Vacation & Sick Leave immediate accruals — with annual rollover

Wellness plan

Deer Oaks Employee Assistance Program

AFLAC Voluntary Insurance