About City of Baltimore, Mayor’s Office of Employment Development:

The Mayor’s Office of Employment Development (MOED) coordinates and directs workforce development initiatives responsive to the needs of Baltimore City employees and job seekers in order to enhance and promote the local economy. Our vision is for every City resident to maximize his/her career potential and all employers have the human resources to grow and prosper – a workforce system that works.

Position Overview:

This position is vital to the success of the agency's overall operation to help city residents obtain employment and earn a family supporting wage. It requires the ability to supervise and lead a team of all partners within the One-Stop Center. It also requires the ability to interpret, explain, and apply sound principles to deliver employment and training services as well as the knowledge of federal, state and local laws, policies and regulations pertaining to the Workforce Innovation Opportunity Act. The Manager needs have the ability to analyze problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches. As a member of the agency’s leadership team, the Manager must be able to communicate effectively (oral and written), with elected officials, members of the workforce development board, regulators, private businesses, employees, contractors, vendors and community stakeholders; ability to establish and maintain effective working relationships with a diverse group of residents, local business leaders, and representatives of workforce agencies.

Essential Duties and Responsibilities:

• Leads a one-stop center to help increase the city’s employment rate and number of residents earning a family supporting wage;
• Participates in the design and implementation of grant applications and contracts. Manages the fiscal, administrative and personnel administration of the agency’s center.
• Works closely with agency senior management to develop market and execute targeted workforce plans and programs, both short-and long-range, and to ensure the expansion and quality of agency services.

• Quantitatively and qualitatively evaluates on‑going activities and prepares, as necessary, proposals for modification or improvement.
• Develops, prepares, presents and defines new proposals for alternative methods to help more residents obtain high wage employment.
• Coordinates the monitoring and reporting for assigned agency areas as required by law.
• Oversees the client MIS and assures the agency tracks clients progress in the system.
• Regularly reviews fiscal information), MIS reports to ascertain accuracy, identify programmatic highlights/problems, to recommend system modifications, to ensure that service operations are executed within the assigned budget and on schedule, to evaluate customer satisfaction, and to promote continuous improvement.

• Leads and directs the work of coordinators and/or first and second line supervisors responsible for various aspects of the One-Stop operations.
• Serves on, and occasionally chairs committees to resolve specific agency wide problems.

• Establishes and maintains effective working relationships with other MOED Managers, and management level personnel from federal, state, county, city and other agencies/organizations.
• Develops and implements operational policies and procedures that aligns with the services delivery of the One-Stop Career Center.
• Establishes effective partnerships and oversees the coordination of a robust menu of services delivered by city, state and other workforce partner organizations.
• Contributes to the efficiency and effectiveness of Vision 2020 and to the quality of services to job seekers and businesses that lead to an increase in the employment rate and increase wages of Baltimore City residents by offering suggestions and directing or participating as an active member of committees and/or work teams.
• Performs other duties as required.

Knowledge, Skills and Abilities:

• Ability to lead a team to accomplish shared vision and goals.
• Knowledge of employment and training practices that help low-wage residents advance to high wage jobs.
• Ability to design, implement and manage employment programs including fiscal, personnel or administrative aspects.
• Experience supervising, managing and leading a team 
• Experience using data to manage performance. 
• Knowledge of Management Information Systems preferred.
• Ability develop and manage a budget including periodic reviews and reports

• Ability to establish and maintain effective working relationships with other agencies (federal, state and local), public and private agencies, community partners, and MOED associates.
• Ability to communicate effectively both orally and in writing, and make presentations to diverse groups including the public, agency leaders, elected officials, and community partners.
• Knowledge of structural challenges that make it difficult for unemployed residents and low-wage workers to obtain, retain and advance.
• Ability to assign and review the work of subordinate employees.
• Must be computer-literate and familiar with word processing, spreadsheet, and database applications (i.e. MS Word, Excel, Access, etc.).

Required Education and Experience:

• Bachelor’s degree and four years of experience (including supervision) in planning, research, administration, or educational or manpower program operations; at least one of which must have been in a specialized area; OR any equivalent combination of acceptable education and experience.

   

   

  Interested applicants may submit their resume via email resumes@oedworks.com.

  Please place Job Title and Posting Number in the subject line.

   

   

City of Baltimore, Mayor’s Office of Employment Development is an Equal Opportunity Employer/Program