Purpose of Classification

The purpose of this classification is to set operating policies, within budget limitations and City Commission directives, for Golf Course; to monitor policy implementation; to provide leadership and management of personnel, and to maintain high standards of customer service to ensure the golf course's continued success.

Please note: The Golf Course is open everyday, including weekends and holidays.

Essential Functions

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification.  They are not listed in any order of importance.  The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.
 
Creates and implements operational policies for the department, to include the administrative, maintenance, and carts division; defines priority goals for senior staff; creates and implements programs.
 
Formulates and administers budget; prepares and analyzes reports, including rounds of golf, pro shop merchandising, effect of promotions and operational policy changes, etc.
 
Provides leadership and management of golf course personnel.
 
Directs capital improvement and renewal and replacement projects.
 
Manages, coordinates and supervises golf course purchases; prepares specifications and administers contracts/service agreements.
 
Promotes the game and course to residents through public speaking and writing.
 
Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals; documents both compliments and criticism of work of departmental employees; hires and trains employees.
 
Serves on senior staff teams to solve City-wide problems and concerns; networks with other golf professionals, club managers, superintendents, assistants, and other golf course personnel to improve course operation.
 
Complies with all safety policies/procedures of City; anticipates and corrects safety dangers at the golf course; communicates City policies and directives to golf course staff.
 
Represents golf course and the City of Boynton at all functions in a professional manner.
 
 
ADDITIONAL FUNCTIONS
 
Answers the telephone; reserves tee times for individuals and groups; creates seasonal voice message recordings for telephone information line.
 
Monitors range ball supplies.
 
Performs other related duties as required.

Minimum Qualifications

MINIMUM QUALIFICATIONS

• High school diploma or equivalent supplemented by five (5) years of previous experience that includes administration of golf course operations.
• Class A Golf Professional Certification
• Must possess (or obtain within fourteen (14) days of hire) and maintain a valid Florida driver's license. 
• Must possess (or obtain within ninety (90) days of hire) and maintain a valid CPR Certification.

 
PREFFERRED QUALIFICATIONS

• Bachelor's degree in business administration, public administration, or closely related field.
• Municipal or county golf course management experience.

Supplemental Information

KNOWLEDGE, SKILLS, AND ABILITIES
 
Ability to supervise a 27-hole golf course.
 
Thorough knowledge of golf course operations, including the maintenance and clubhouse functions.

Thorough knowledge of current golfing techniques and equipment.
 
Ability to advise the Golf Course Superintendent of the golf course conditions and make recommendations for its improvement.

Ability to deal courteously with the public.

Ability to oversee the collection of green fees and concessions revenue.

Ability to schedule and conduct tournaments.

Ability to establish and maintain effective working relationships.

Thorough knowledge of scheduling practices and procedures.

Thorough knowledge of managerial and administrative principles and practices.

Thorough knowledge of accounting, budgeting, personnel, and purchasing procedures.

Thorough knowledge of golf supplies and merchandise.

Knowledge of proper security practices and procedures.

Ability to manage inventory effectively.

Ability to keep accurate records.
 
Working knowledge of City policies and procedures.  

 
COMMUNICATION COMPETENCIES
 
Effectively communicates with supervisor, employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
 
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
 
Ability to prepare accurate and thorough written records and reports.
 
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.
 
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
 
Ability to establish and maintain harmonious relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.


PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS
 
Physical Ability:  Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20 pounds).
 
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals.  Some tasks require the ability to communicate orally.
 
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as humidity, temperature extremes, machinery, lighting, toxic agents, or pathogenic substances.
 
 
The City of Boynton Beach, Florida, is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.  The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
 
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.  All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others.  Requirements are representative of the minimum level of knowledge, skills, and ability.