Conference Center Director

Posting No:                          20-005

Posting Dates:                    Open Date:           03/02/2020                           Close Date:           Until Filled                                                            Brief Description of the Job:

The purpose of this position is to direct the operations and resources of the City of Decatur Conference Center. Work involves planning, coordinating and managing Conference Center operations; supervising staff; marketing the center and generating interest for using its space for varied events; negotiating and administering contracts; and allocating and managing resources.

Education and Experience Requirements:  Bachelor's Degree preferred.  Three to seven years related experience.

Essential Functions:

• The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
• Directs the programs, services and operations of the City of Decatur Conference Center. Establishes goals and objectives; and develops and coordinates the implementation of center work plans, policies and procedures. Assesses operations and identifies and implements changes needed to expand, enhance and/or improve operations.
• Performs public relations; sales and marketing; develops and implements sales and marketing strategies to promote the center; and generates interest in using the center for a variety of events. Provides customer service to center users; responds to requests; investigates and resolves complaints; and ensures customers have a positive experience regarding the center's use and its responsiveness.
• Develops collaborative and professional relationships with other organizations, Conference groups, local area chambers of commerce.  Promotes the center, coordinates resources, shares information and any other duty required to provide a representation of excellence for the center.  Attends meetings with City of Decatur officials, local boards, businesses and community groups to provide information about the center. Represents the center to surrounding localities and other states as appropriate.
• Negotiates and administers contracts with customers pertaining to scheduled events and use of the center.  Researches and selects the optimal vendors to provide goods and services needed for the operations of the center.
• Establishes and administers the center's budgets. Monitors spending and revenues. Prepares an annual budget for finance and allocates resources as appropriate.  Approves center purchases.
• Prepares and maintains statistical, operational and financial reports pertaining to center operations to submit to the City of Decatur officials as requested. Maintains confidential information regarding scheduled events and customers.
• Ensures that the buildings, grounds, equipment and other physical structures/facilities are maintained. Coordinates and ensures building maintenance and repair is performed as needed.
• Answers telephones and correspondence regarding the center and its programs and services.  Responds to issues, questions, and/or complaints which cannot be resolved by subordinate staff or that require the director’s attention.
• Oversees the kitchen operations and collaborates with the chef and kitchen staff on menus, orders, event details, staffing, scheduling and final prep.

FLSA:     Exempt                                                                                                                        Salary: DOQ

NOTE:  To be considered for this position, you must complete and submit a

City of Decatur Employment Application between the job posting dates.

The City of Decatur does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

                                               AN EQUAL OPPORTUNITY EMPLOYER