FLSA: Exempt

SUMMARY OF POSITION:

The Operations Manager is a key member of SSLGC’s leadership team who is responsible for supervision and management of the day-to-day operations of the wellfield, water treatment facilities and systems, storage facilities, and transmission mains. Responsibilities include but are not limited to: accurate record keeping, timely submission of reports and responses to regulatory agencies, financial planning, employee training, project management, and budget management for operation and maintenance funds. The Operations Manager provides reliable service and, protection of public health, and is responsible for compliance with all applicable state and federal regulations.

ORGANIZATIONAL RELATIONSHIPS:

1. Reports to: General Manager
2. Directs:      Superintendent
3. Other:         May have contact with SSLGC Board, City Departments, other water personnel, contractors, and the general public.

EXAMPLES OF WORK:

Essential Duties*

Under general direction, plans, organizes, directs and evaluates operations of SSLGC including activities related to the wellfield, supply, treatment, transportation and delivery of water;

Evaluates water treatment process and implements operational strategies that optimize power consumption and the use of chemicals;

Continuously evaluates operational policies and procedures and implements changes to improve the effectiveness and efficiencies of the treatment operations / maintenance programs;

Assists in the preparation of the annual budget, monitors and forecasts expenditures;

Maintains compliance with respiratory protection regulations and keeps the Risk Management Plan current;

Plans and directs preventive and corrective maintenance programs. Oversees complex repairs to existing mechanical equipment;

Coordinates water maintenance and construction projects with independent contractors, utility companies, and landowners;

Ensures that Operations staff are properly trained;

Oversees the computerized Supervisory Control and Data Acquisition (SCADA) program and generates reports as needed;

Monitors construction and maintenance projects to ensure timely and cost-efficient completion; regularly inspects work in progress and provides technical direction as needed;

Develops and enforces operations policies, procedures, work standards and rules; ensures compliance with SSLGC and City-Wide policies and procedures;

Interviews, makes recommendations to General Manager on hiring, promoting and discipline of employees;

Supervises, trains, and evaluates subordinate employees;

Oversees well field logs and measurements and maintains legally defensible records; Ensures staff compliance with all applicable safety policies and procedures; Prepares technical and administrative reports and correspondence;

Keeps record of and compiles documentation and information required for TCEQ compliance and inspections;

Authorizes material and equipment purchases consistent with City procurement policies;

Receives, investigates and responds to inquiries and complaints; resolves technical and operational problems;

May present operational information/activities at SSLGC Board Meetings as needed;

May attend meetings after normal working hours; Attends education and training sessions and conferences;

Ensures compliance with all safety rules and procedures; and Performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Excellent working knowledge of and experience with: Modern methods, techniques, laws and current developments related to the planning, design, construction, maintenance and operation of water treatment plants and facilities, machinery, equipment, and state and federal water system regulations and compliance.

Demonstrated ability to: Communicate effectively both orally and in writing, prepare and interpret complex reports and plans related to utility operations, exercise an open and enthusiastic management style to effectively maintain an environment of high morale, excellent customer service, and creative problem solving.

Physical abilities: Involves sitting, standing, walking in rough and possibly hazardous construction sites, and driving from place to place.

Ability to: Be proficient in the use of computer software packages which include, word processing, spreadsheet, database, and computerized maintenance management systems; have demonstrated organizational and public relations skills; have contact with internal and external customers, executive management, Board and Council members, consultants, contractors, vendors, and regulatory agencies; establish and maintain effective and cooperative professional working relationships; work in mechanically-oriented situations, understand repairs of equip- ment and/or machinery and make judgments that meet TCEQ requirements and deadlines on all paperwork and changes as needed at the treatment facilities. Able to interface with engineering professionals and others for guidance or direction;

Able to work hours other than the regular daytime schedule such as shift work, on call, or emergency response situations.

ACCEPTABLE EXPERIENCE AND TRAINING:

Master’s degree from an accredited four-year college or university, in chemistry, biology, engineering, microbiology, bacteriology or related discipline plus four years of “hands on” experience in public water system operations and maintenance, at least two years of which involved supervisory and managerial responsibilities;

Or bachelor’s degree from an accredited four-year college or university, in chemistry, biology, engineering, microbiology, bacteriology or related discipline plus at least five years of “hands on” experience in public water system operations and maintenance, at least two years of which involved supervisory and managerial responsibilities;

or high school or general equivalency diploma (GED) plus at least eight years of “hands on” experience in public water system operations and maintenance, at least two of which involved supervisory and managerial responsibilities;

Acceptable Work Experience Substitution (supervisory experience may not be substituted): Applicants with a High School diploma or GED may substitute up to two years of experience with college hours as follows: