Responsible for ensuring accurate police records and data.

Applicants must submit a cover letter & resume.

• Greet and assist visitors at the window; identify and document visitors entering in a secure area when covering for Reception.
• Ability to answer phones with a clear, concise, and professional manner, transfer incoming calls; and distribute incoming faxes and incoming mail.
• Notarize forms and documents as required.
• Maintain confidentiality of information and records in compliance with CJIS guidelines.
• Mobile name candidate names and related information entered in OSSI RMS are accurate.
• Review reports, supplements, and arrest reports promptly assuring they meet the TIBR / NIBR guidelines and are approved / available for use by the District and County Attorney Offices.
• Respond promptly to all incoming email requests received through personnel email and PDRecordsIntake@georgetown.org.
• Assuring all reports and documents to include Officers Bios and signed “Statement of Discovery Compliance by Agency Filing Case” form is attached to RMS and uploaded into DEMs for District and County Attorney’s Office when requested.
• Verify all paperwork turned in is filled out correctly; scan, attach, and index documents to numerous modules in OSSI RMS daily; file documents into correct folders.
• Assure appropriate school officials, DPS, and Juvenile Courts receive juvenile information according to Family Code Sec 58.
• Enter Class C - “On view” Arrest into Incode; Enter handwritten Citations into Brazos. Assist in importing Class C warrants into RMS when an email from Municipal Court has been received to “Import warrants” (when delegated).  
• Enter Criminal Warrants into the OSSI RMS Warrant module; attach a scanned copy into the OSSI RMS Incident module. Forward the original warrant to Dispatch to file.  
• Process Public Information Request assigned through GovQA by Records Coordinator / Records Management by attaching request information into GovQA.
• Maintaining all files and records consistent with the state records retention schedule and assisting/preparing files for destruction.
• Access C.R.I.S. by TX Dot Crash Records Information System for Accident Report written/created by Officers.
• Provide local background/record checks; accept subpoenas for Officers and Custodians of Records.
• Provide background checks per the Bipartisan Safer Communities Act, when individuals under 21 years of age seek the transfer of a firearm through a federal firearm licensee, the FBI’s National Instant Criminal Background Check System (NICS) section is required to contact the agency for information.
• Works complete, and issues Solicitor Permits once criminal background and fingerprint are received from DPS and IdentoGo when a customer(s) applies.
• Import and process false alarm calls from OSSI RMS into Cry Wolf False Alarm Solutions Systems; Import alarm payments from Authorized.net into Cry Wolf F.A.S.S.; Scan application forms received online and by mail into Cry Wolf.
• Accept monies for all transactions, post payments in EIB/Workday, and reconcile for daily deposit. Post-check payments online bank account.
• Enter Criminal Trespass Warnings and Criminal Trespass Affidavit when submitted into required modules. 
• Import mugshots into the OSSI RMS Name module.
• Scan, and enter copies of Emergency Protection Orders (EPOs) into RMS incident modules/names modules; forward original EPO to dispatch to maintain in file drawer. 
• Assist with UCR data into the State reporting system.
• Maintain Clearance and Subpoena logs.
• Travel to attend meetings, conferences, and training.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Education, training, and Experience Guidelines

High school diploma or equivalent.  One (1) year of administrative/customer service experience is required. One (1) year directly related to managing open records requests or Police Records experience is preferred. Bilingual Spanish speaking desired.

Knowledge & Skills:

• Must be able to read/comprehend law enforcement records, offense codes, and regulations governing records management activities.
• Effective verbal and written communication skills are required; serves the public with a high level of customer service, and maintains positive working relationships with City departments and personnel, outside agencies, and the public.
• Must be able to prioritize and effectively complete tasks while balancing customer service.
• Able to handle confidential information in a responsible manner.
• Performing basic mathematical calculations.
• Developing and maintaining logical filing systems.
• Operating standard office equipment.
• Accurately typing 50 words per minute.
• Adapting quickly to changing priorities.
• Operating a computer, software programs, such as Workday, C.R.I.S., Incode, Cry Wolf, Authorize.net, Brazos, OSSI RMS, Texas Department of Public Safety Uniform Crime Reporting System, DPS.TEXAS.GOV, DEMs, Watchguard, Payments Insider, Word, Excel, TSLAC, Outlook and researching numerous websites

LICENSES AND CERTIFICATION REQUIREMENTS

Valid Class C Texas Driver's License.

TCIC/NCIC Certification. CJIS Certification. Or must obtain within six (6) months of employment.

Eligible for appointment/Commission as a Notary Public is required with 90 days of employment.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing, balancing, vision, hearing, talking. Exposure to dust, and noise from shredder.

Working Environment may involve exposure to criminal offenders and irate members of the public.

Hiring Range: $17.49 - $21.91 hourly.

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