**TO BE CONSIDERED FOR THIS POSITION, PLEASE SUBMIT AN APPLICATION BY VISITING THIS LINK: https://www.mansfieldtexas.gov/332/Job-Opportunities

JOB DESCRIPTION:

Under general supervision of the Director of Regulatory Compliance, the Regulatory Compliance Manager is responsible for supervising the code compliance, rental inspection, and health inspection programs and staff responsible for performing inspections; enforcing city codes, ordinances and other regulations; and performing a variety of technical tasks relative to assigned areas of responsibility. The Regulatory Compliance Manager will perform supervisory and related compliance field work. This position requires strong leadership, customer service, teamwork, and problem solving/innovation skills and abilities. This is a highly visible position, requiring interaction with the general public in situations which may involve conflict resolution and diplomacy. This position requires excellent skills in public discourse, internal communication, and creating a positive work culture.

EXAMPLES OF WORK TO BE PERFORMED:

• Assists the Director of Regulatory Compliance with strategic initiatives and helps to shape departmental policies.
• Serves as a critical member of the department leadership team and assumes the associated leadership responsibilities of that position.
• Initiates, oversees and reviews program inspections and investigations; ensures compliance with codes and regulations; enforces and oversees proceedings; participates in difficult investigations and inspections and ensures appropriate enforcement actions with conclusive results.
• Performs and directs staff on appropriate procedures to inform the public, other public agencies, and internal departments by phone, letter, and in person regarding code, rental, and health regulations, procedures, and violations. Provides customer service to internal and external customers by responding to requests and complaints in a timely and professional manner.
• Researches, analyzes and defines regulatory concerns in the community, and recommends, develops, and oversees resolutions to meet needs.
• Reviews code-related documents and specifications for compliance with all applicable health and safety, building codes, and city zoning requirements.
• Performs a variety of physical skills including but not limited to seeing, sorting, typing, and writing; operating a motorized vehicle; operating various types of standard office equipment; and working in an indoor and outdoor environment.
• Supervises personnel by participating in the interviewing and hiring process; coordinates opportunities for training employees; performs employee evaluations and disciplines employees as necessary.
• Keeps accurate records; maintains bookkeeping system related to budget, permit and license records; and oversees office operations by calculating reports, writing and creating various documents, preparing correspondence, approving the payment of invoices, and monitoring expenditures.
• Collects and maintains data and records for code compliance, rental inspection, and health inspection programs and reports related information to administration as directed.
• Prepares reports and correspondence for review and approval by the Director and assists with expense-revenue projection and budget preparation.
• Recommends and participates in the implementation of goals and objectives; establishes schedules and methods for delivery of services; implements policies and procedures.
• Continuously monitors and evaluates the quality, responsiveness, efficiency, and effectiveness of assigned programs, service delivery methods and procedures, and supervises the Regulatory Compliance Supervisor and employees on the continuous improvement of services.
• Builds and maintains positive working relationships with co-workers, other city employees, and the public using principles of good customer service, positive staff engagement, and a high level of integrity.
• Represents the department at required meetings, training, conferences or workshops as required by the Director or their designee. Includes conducting presentations to Boards and Commissions, City Council Subcommittees, City Council, and other related agencies.
• Provides leadership, direction, and training to Code Compliance Officers, Rental Inspectors, Health Inspectors, and all other division staff.
• May require work on evenings, holidays, and/or weekend hours.
• Perform other duties as assigned or directed.

OTHER DUTIES:

Please note this job description is not designed to cover or contact a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

 REQUIRED KNOWLEDGE SKILLS AND ABILITIES:

• Ability to embrace and embody the City’s guiding principles of True NORTH.
• Knowledge of routine office procedures and ability to operate standard office equipment.
• Knowledge in operation of personal computer with Microsoft Office, Adobe, and Google Workspace programs.
• Ability to understand and follow oral and written instructions and to request clarification when needed and exercise sound judgment in making decisions.
• Express oneself clearly and concisely both orally and in writing.
• Prepare and present clear, concise, and comprehensive verbal and written reports.
• Deal successfully with citizens, business owners, homeowner groups, city employees, and city elected officials.
• Contribute to the overall effectiveness of the Division by being conscientious and professional in assigned work and relationships with staff and clients.
• Knowledge of the principles and practices of effective supervision of personnel and provide sound organizational leadership.
• Knowledge of inspection procedures and ability to enforce applicable codes and ordinances including nuisance abatement, property maintenance, housing, signs, noise, zoning, and other regulations.
• Knowledge of inspection procedures and ability to enforce health and food safety codes and act as a public information resource to the public and city regarding public health.
• Ability to read and interpret laws, rules, and regulations.
• Ability to issue warning notices, notices to appear, and citations.
• Knowledge of and ability to research and prepare cases for prosecution and testify in court.
• Ability to learn the city streets and highways.
• Ability to make competent decisions under stress.
• Ability to respond to and resolve sensitive and/or controversial inquiries and complaints.
• Ability to develop alternative solutions to problems and evaluate courses of action to reach appropriate recommendations for decision making.

REQUIRED EDUCATION, TRAINING AND EXPERIENCE:

• High School Diploma or GED
• A registered Code Enforcement Officer’s license issued by the Texas Department of State Health Services.
• Minimum five years’ experience performing municipal code enforcement in a public agency with a minimum of two years’ experience in supervision.
• Must have experience in public speaking and written communication.
• Must be able to organize and direct citizen and/or volunteer groups.
• Must possess a valid Texas Driver’s license.
• Any work-related experience resulting in acceptable proficiency levels in the above minimum qualifications is an acceptable substitute for the education and experience requirements.

DESIRED TRAINING AND EXPERIENCE:

• Additional training or experience in related field.
• Additional training or experience regarding environmental and public health related to food establishments, pools, spas, PIWFs, and child care centers.
• International Code Council Property Maintenance and Housing Inspector Certification.
• International Code Council Zoning Inspector or Code Enforcement Administrator Certification.

ESSENTIAL PHYSICAL FUNCTIONS:

The physical activity of this position

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
• Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
• Bending body downward and forward by bending spine at the waist.
• Bending legs at knee to come to a rest on knee or knees.
• Bending the body downward and forward by bending leg and spine.
• Moving about on hands and knees or hands and feet.
• Extending hand(s) and arm(s) in any direction.
• Particularly for sustained periods of time.
• Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
• Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Applying pressure to an object with the fingers and palm.
• Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

The physical requirements of this position

• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

The visual acuity requirements including color, depth perception, and field vision.

• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures

The conditions the worker will be subject to in this position

• The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
• The worker is subject to outside environmental conditions. No effective protection from the weather.
• The worker is subject to both environmental conditions. Activities occur inside and outside.
• The worker is subject to extreme cold. Temperatures typically below 32° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
• The worker is subject to extreme heat. Temperatures above 100° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
• The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
• The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
• The worker is required to function in narrow aisles or passageways.

AMERICANS WITH DISABILITIES

The City of Mansfield complies with the Americans with Disabilities Act of 1990 and it is our policy to ensure that no person is discriminated against based on their disability.  The City of Mansfield offers equal employment opportunity to qualified individuals and strictly prohibits the discrimination against qualified individuals on the basis of disability.  The City of Mansfield shall provide reasonable accommodates to applicants and employees who are otherwise qualified to perform the essential job duties when doing so does not create an undue hardship for the city.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The City of Mansfield  provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  The City of Mansfield is mandated by federal law to provide a drug-free working environment for the safety of its employees and the public.  All employment is contingent upon passing a post-offer employment drug test and /or physical.